FREQUENTLY ASKED QUESTIONS
 
DO YOU PROVIDE HANDICAPPED-ACCESSIBLE SURFACES?
Yes, we provide handicapped-accessible showers, tubs, vanities and countertops. Our cultured stone and solid surface products are custom manufactured and can be made to fit any dimensions.

WHAT ARE SHOWER PANS?
Shower pans are the base or floor of the shower in freestanding (tub-less) showers.

HOW OFTEN DO I NEED TO REPLACE THE SILICONE SEALANT?
Seams should be inspected annually for separation; when the seam begins to separate, the silicone needs to be replaced. With regular use and cleaning, the silicone sealant we use in installation is expected to last up to 5 years per application. To further extend the life of our seams, periodically spray them with a cleaning polisher.

HOW DO I MAINTAIN MY MAR-VEL MARBLE CULTURED STONE PRODUCTS?
Use non-abrasive household cleaners and a soft cloth or sponge; do not use bleach.

I HAVE A LIMITED REMODELING BUDGET, DOES MAR-VEL MARBLE OFFER DISCOUNTS ON OVER-STOCKED ITEMS?
Yes; Mar-Vel Marble is able to provide products and services to those with limited funds available. It often happens that customers change their minds about a product after it has been manufactured or we over-estimate the number of stock items we need to manufacture. These over-stocked items are routinely made available to customers at a discounted rate. In rare instances, products are slightly damaged at our facility. These products are also available at a discounted rate.

I HAVE AN UNUSUAL SIZED SHOWER, IS MAR-VEL MARBLE ABLE TO PROVIDE ME WITH A SHOWER PAN?
Yes; we manufacture custom-sized cultured marble showerpans.

CAN MAR-VEL MARBLE REPLACE A TUB SURROUND WITH A SHOWER SURROUND?
Yes; please contact one of our design specialists to discuss the specifics of your conversion.

DOES MAR-VEL MARBLE DO DEMOLITION/TEAR-OUT AND PREPARATION WORK?
No; we do provide referral services to our customers to help them find a reliable contractor in their area.

DOES MAR-VEL MARBLE DO BUSINESS WITH THE GENERAL PUBLIC?
Yes; we do work directly with homeowners.

IS MAR-VEL MARBLE ABLE TO PROVIDE EVERYTHING I NEED FOR MY BATHROOM?
Yes; we work with a variety of companies to provide our customers with everything they need to complete their bathroom remodel: surrounds, pans, tubs, faucets, sinks and toilets.

WHAT IS YOUR SERVICE AREA?
We service most of Western and Central Washington State, including The San Juan Islands, The Olympic Penninsula and The Cascades.
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